Privacy Policy

Last updated: 22.10.2025

Your privacy is important to FRAME Photography. This Privacy Policy explains how your personal information and images are handled when you access or use your online gallery.

1. Personal Information Collected

When you access your gallery, we may collect basic personal information, such as:

Your name, email address, and contact details (provided during your booking)
Session information (e.g. shoot date, location, and image selections)
Technical information such as IP address, device type, and browser (used for security and performance monitoring)

This data is collected solely for the purpose of providing and managing your gallery and related services.

2. How Your Information Is Used

Your personal data is used to:

Provide secure access to your private gallery
Deliver your digital images and any print orders
Communicate updates or service-related information
Improve user experience and maintain gallery functionality

Your information will never be sold, traded, or shared with third parties for marketing purposes.

3. Third-Party Services

The gallery is hosted on a trusted third-party platform as in Pixieset.
This service may process limited data (like cookies or IP addresses) to ensure functionality and security.
The third-party provider complies with applicable data protection standards (GDPR / Australian Privacy Act).

You can refer to their respective privacy policies for details:

Pixieset Privacy Policy

4. Image Privacy

Galleries are password-protected or shared via private links.
Images are visible only to clients and individuals with whom the client shares the link or signed up via email address.
FRAME Photography does not publicly share client images without explicit written consent.
You may withdraw consent for public sharing at any time by contacting us in writing.

5. Data Storage & Security

Personal data and image files are securely stored using encrypted and password-protected systems.
Regular backups are maintained to prevent data loss.
We take reasonable steps to protect all data from unauthorised access, disclosure, or alteration.

6. Data Retention

Client galleries are typically hosted online for 12 months after delivery.
After this period, data may be archived or permanently deleted.
You may request deletion of your gallery or data at any time.

7. Your Rights

You have the right to:

Access and receive a copy of your personal data
Request correction or deletion of your information
Withdraw consent for image use or sharing

To exercise these rights, please contact:
📧 anne@frame-photography.com

8. Updates to This Policy

This policy may be updated periodically. Any significant changes will be reflected here with a new “Last updated” date.